Your safety first

Your privacy matters
Committed to protecting your information

Privacy Policy for Trulylily LLC (DBA Truly Flavius)

Effective Date: November 2024

Introduction

Welcome to the Truly Lily , owned and operated by Truly Lily LLC (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our Facebook Checkout Store. By using our store, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use the Truly Lily Store, we may collect the following types of information:

  1. Personal Information:
    • Name
    • Email address
    • Phone number
    • Shipping and billing addresses
  2. Payment Information:
    • Credit/debit card details and other payment method details processed securely by third-party payment processors.
  3. Order Information:
    • Products purchased
    • Order history
  4. Device and Usage Data:
    • IP address
    • Browser type
    • Operating system
    • Pages visited and interaction data
  5. Communication Data:
    • Messages or inquiries sent to us via Facebook Messenger or other communication channels.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Send you updates about your orders, products, or promotions.
  • Improve our services, products, and store functionality.
  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Payment processors, shipping companies, and other third parties required to complete your purchase.
  • Legal Authorities: When required to comply with applicable laws or respond to legal requests.
  • Facebook: To facilitate transactions and improve user experience as part of the Facebook platform.

4. Cookies and Tracking Technologies

Our store may use cookies and similar technologies to enhance your browsing experience. This includes tracking pages visited, time spent, and purchase activity. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional communications.
  • Request information about how your data is used.

To exercise these rights, contact us at 407-990-1750 or trulylily.com.

7. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies before sharing your information.

8. Children’s Privacy

The Truly Lily Store is not intended for individuals under the age of 13. We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted here with the updated effective date. Please review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Truly Lily
Truly Lily LLC
407-990-1750
trulylily.com

Privacy Policy